RETURNS POLICY
Easy Returns!
We want you to be happy with your purchase from Talia’s Hollywood Tanning. If you’re not completely satisfied, you can return most items within 14 days of receiving them.
What can’t be returned?
Unfortunately, due to hygiene reasons, we cannot accept returns on:
- Tanning Sprays
- Bundles containing Tanning Sprays
Due to arriving unsealed from suppliers, these items cannot be returned for resale and therefore we cannot accept returns.
What can be returned?
All other unopened and unused items are eligible for return within 14 days of receipt.
How to return an item:
- Contact our customer service team at info@talias.co.uk with your order number and a brief explanation of why you’d like to return the item.
- We will provide you with instructions on how to return the item.
- The address to return is 29b Kelham Road Newark Ng24 1BU
- Please note that you are responsible for the cost of return shipping.
What happens after you return an item?
Once we receive your returned item, we will inspect it to ensure it is in its original condition. If the item is approved for return, we will issue a refund for the purchase price of the item, minus the original shipping cost. The refund will be processed back to the original payment method used for your purchase.
Please note:
- It may take up to 5 business days for us to process your return after it is received.
- We recommend using a tracked shipping service for your return.
We hope this returns policy is clear and easy to understand. If you have any questions, please don’t hesitate to contact us.